TERMS & CONDITIONS
leganainc.com reserves the right to revise prices and details at any time without notice. All items are subject to availability. Color accuracy on the website cannot be guaranteed, and will vary depending on the resolution and screen type of your computer. International Exchanges We’re sorry we are unable to cover the cost of shipping for international exchanges due to high shipping costs. Payment to cover shipping costs must be made prior to completing the exchange. Duties and Tariffs will not have to be paid for most international exchanges. International Refunds You may expect a refund within 7-14 days after we have received your return. Refunds are issued in the same form of payment that was used for the original purchase. We are unable to issue store credits or gift cards to be used at a later date. Once a refund has been issued, a confirmation email will be sent to the email address provided on your order.
RETURNS & EXCHANGE POLICY
All returns and exchanges must be made within 30 days from the ship date. You must email us at firstname.lastname@example.org for authorization before you send anything back. If you ordered clothing and are unhappy with the size/design, you can exchange it for another size provided the item has not been washed, worn, and is in re-sellable condition. You are responsible for ALL shipping costs, which will include re-shipping the new item(s) to you. This will be outlined in your Return Authorization email from us as we still give you payment and shipping options. Due to the nature of our business, any returns for a full refund (less shipping and handling) will also be subject to a 20% restocking fee. If you received the wrong item or the item was defective/damaged you will incur no additional shipping charges. For US Customers – We will email you with a USPS pre-paid postage label for you to print out, attach to the box, and drop off at your nearest post office or have your own mailman pick up. Once we receive your return, we will re-ship your new item and you will be emailed your new tracking number. For International Customers – You will have to mail us the package back via standard international mail only, along with a receipt of what you paid for shipping and we will refund your money upon receiving your return. We will re-ship your new item and you will be emailed your new tracking number. Due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns on underwear such as panties, boy shorts, and thongs.